TrueProvider Portal – Users – User Login

Register for the Provider Portal

CareSource® has a single provider portal for the Kentucky market.  Providers who serve Humana - CareSource® members may also serve CareSource Just4Me™ members.

If you are not already registered for the Provider Portal, please register here.

If you have a login, but cannot remember your username and/or password, please call the CareSource Provider Services Department:

Humana – CareSource Providers: 1-855-852-7005

CareSource Just4Me Kentucky Providers: 1-855-852-5558

Register for the CareSource E-Communication System

Cut down on clutter and go green! Register for CareSource Provider E-Communication System and receive relevant and timely information via email. Please register here.

Provider Login:


Browser Requirements for the CareSource Provider Portal

In order to utilize the CareSource Provider Portal, you must use Internet Explorer version 8, 9, 10 or 11 browser. We do not support Internet Explorer version 7. You may also use Google Chrome and FireFox browsers.

Submit the EFT Form for Faster Claims Payment

Great news, Electronic Funds Transfer (EFT) is now available for all CareSource health partners! Simply complete the enrollment form and fax it back to InstaMed, who will work directly with health partners to enroll in EFT. Free EFT training is also available to CareSource health partners through InstaMed during the enrollment process.

CMS Coding Guidelines Published for ICD-10

CMS has published coding guidelines for ICD-10 claims. CareSource has adopted the CMS guidelines as our standard and will require providers to submit claims which are consistent with CMS guidelines.

The link to these guidelines are below:

PCS Guidelines

CM Guidelines

Thumb Drive Project for ICD-10

In an effort to assist our health partners in the transition to ICD-10, Humana - CareSource and CareSource created thumb drives containing helpful links and information. Drives were sent to many health partners via US Mail. Others may be hand-delivered by your Health Partner Representative. We are excited to work with you during this transition.

ICD-10 has launched!

Health Partners must now use ICD-10 codes on all claims. To assist you, Humana - CareSource and CareSource have put together resources and materials. You can find this information in the ICD-10 Resource Center: