TrueProvider Portal – Users – User Login

Register for the Provider Portal

The Provider Portal makes it easier for you to work with us 24/7. It has critical information and tools to save your practice time. This helpful online tool is available for all CareSource Ohio plans. If you are not already registered for the Provider Portal, please register here.

If you have a login but cannot remember your username and/or password, please call the CareSource Provider Services Department at 1-800-488-0134.

Register for the CareSource E-Communication System

Cut down on clutter and go green! Register for CareSource Provider E-Communication System and receive relevant and timely information via email. Please register here.

Provider Login:


2015 Ohio Provider Manual Now Available

The 2015 Ohio Provider Manual is now posted online! The new version includes updates about submitting claims for SNP services provided through December 31, 2014. Access the new manual on our website now and bookmark it for future reference.

ICD-10 Resource Center Available to CareSource Providers

Transition to ICD-10 is less than one year away. You can keep updated with the latest news and information at the CareSource ICD-10 Resource Center. Full implementation takes place on October 1, 2015.

CareSource MyCare Ohio Claims Submission for Waiver Services

If you are unable to log in to the Provider Portal and access your service plan, use this form to expedite your claims payment. Click here for instructions to complete the form and for a list of valid service codes. After you complete the paper claim form, you may either mail it or fax it for processing:

Attn: Claims Department
P.O. Box 8730
Dayton, OH 45401-8730
Fax: 937-224-3388

You will use this paper claim process until you can log in to the Provider Portal and access your service plan. For training on the Provider Portal claims submission process, access the training module below. The MyCare Ohio Provider Portal User Guide provides instructions to log in to the portal and submit claims.

To ensure that we have the most up-to-date service plan for our MyCare members, please fax your service plan to 937-487-0936. This number is only for service plans and NOT claims submissions.

CareSource MyCare Ohio Service Plan and Claims Demonstration Module

The attached training module provides an overview of the CareSource® MyCare Ohio Service Plan and Claims Submission. Please review the material for a quick training session!