Register for the Provider Portal

The Provider Portal makes it easier for you to work with us 24/7. It has critical information and tools to save your practice time. This helpful online tool is available for all CareSource Indiana plans.

If you are not already registered for the Provider Portal, please register here. You can refer to the Portal Registration Training Module for step-by-step instructions.

If you cannot remember your login, please utilize our “Forgot Password” feature to update your information and/or reset your password.


Browser Requirements for the CareSource Provider Portal

In order to ensure the highest security standards, the platform that CareSource utilizes for sending secure email will be undergoing security enhancements. This change will take effect on June 3, 2018. The security upgrades will result in the secure email portal only allowing a message recipient to access their messages using browsers that support TLS 1.2 or higher. For additional information, including which browsers support TLS 1.2 and a definition of TLS, please view the network notification related to this security enhancement.

Provider Login:
 
 
Forgot password?

MESSAGES


You’re Invited!

CareSource is excited to invite our Health Partners to view six provider education recordings of our live training webinars! These FREE on-demand educational webinars focus on various behavioral health topics. Learn the causes of each condition, as well as how and when to refer complex patients for specialized treatment. 

Attendees will receive Continuing Medical Education (CME) credits via Wright State University for completed on-demand sessions. You must complete a post-course evaluation in order to receive CME credits.

View Webinar Topics | Sign Up (Password is: CSWebinars2018!)


Additional Prior Authorizations available through CITE AutoAuth

CareSource is excited to announce additional prior authorization request types are now going through Cite AutoAuth. The Cite AutoAuth module makes it easier for you to document requests and makes it faster to obtain approvals. 

Benefits include:

  • No initial phone call, email or fax is necessary.
  • Ability to upload clinical information at time of initial submission to support request for authorization.
  • Immediate approval or pend status of an authorization.

What should I include when requesting Prior Authorization?

  • medical records relating to prior authorization request,
  • diagnosis code,
  • medical history
  • and clinical criteria supporting the prior authorization request

What should I do now? 

Begin to use the Provider Portal to submit your PA requests. If you do not use the portal yet, we encourage you to start now! By clicking the ‘register here’ link above.

You can visit the CareSource® Provider Portal at CareSource.com. Click “Providers”, click on the Provider Portal login button located on the right side of the page, click on the appropriate state, and login. Once you Log in, select Prior Authorization. You will find information about Cite AutoAuth and how to get the fastest response to your prior authorization request. 

If you have additional questions, please reach out to your CareSource Health Partner representative.


Attention Marketplace Health Partners Only: Inpatient Prior Authorizations – Cite AutoAuth

Inpatient prior authorization requests can now be processed through Cite AutoAuth.

  • No initial phone call, email or fax is necessary
  • Ability to upload clinical information to support request for authorization
  • Immediate approval or pend status of an authorization

Need refresher training? Log in to the portal and visit the Prior Authorization link to find videos, answers to frequently asked questions and a step-by-step guide.


Network Notifications

We want to make it easy for you to stay aware of any changes with CareSource® plans, as well as new processes we create to make doing business with us more efficient.

Network Notifications are published to communicate updates that impact claims, clinical guidelines, Provider Portal functions and more. Click below to see more!